🤖 From Chatbots to Autonomous Agents: What Business Leaders Need to Know About Agentic AI 💼

Remember when chatbots were the future of customer service? Fast-forward five years, and we’re already talking about AI agents that can handle your entire sales pipeline, analyze market data, and even make procurement decisions without human intervention. This isn’t science fiction. Companies like Salesforce and Microsoft are rolling out agentic AI systems that go far beyond answering “What are your hours?” They’re building virtual employees that think, plan, and execute complex business tasks. ...

September 28, 2025 · 7 min · 1388 words · Vesko Vujovic